Your Phone Club
Welcome to The Phone Club (UK) Ltd, a vibrant and dynamic company based in Birmingham.
As a new generation retailer we aim to understand and exceed our customer’s expectations by providing an innovative approach to service, product demonstration and delivery. To stay at the front of this dynamic and rapidly moving industry, we constantly develop new ideas and services for our customers.
In recognizing the need to satisfy the demands of a challenging market place, the company is structured to offering total communication solutions.
The Phone Club (UK) Ltd is 100% locally-owned company and it is committed to stay current with the advancement of mobile phone technology, being able to react quickly and effectively to the changing needs and the ever expanding growth of the Telecommunication business with the aim to suggest practical solutions to problems in a prompt and efficient manner.
The Customer Experience
Here at The Phone Club we have a natural passion and enthusiasm for delivering service excellence to all our customers.
As a retailer, customers are the most important factor in our business, being aware of how to provide the best possible customer experience is of vital importance to us.
Our objective is to offer the utmost standard of customer service by grasping and knowing our customer’s needs and combining value for money with straightforward, impartial advice.
Each of our divisions is staffed by experts in their respective field which allows us to provide an unrivalled service to our customers and colleagues. Our workforce is committed to delivering sharp ideas and uniquely tailored retail marketing strategies and business solutions for all our customers.